This notice applies across our websites, meetings and events and all services we provide. For
the purpose of this notice, we’ll just call them our ‘services’. When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, support queries, community comments and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn’t apply.
We may need to update this notice from time to time. Where a change is significant, we’ll
make sure we let you know – usually by sending you an email.
When using our services, we collect personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our websites and/or services, we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up to become an FTM London member or attend our monthly meeting, join us on social media, take part in training and events, contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our services.
First and foremost, we use your personal data to provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
We do not share your personal data with third parties.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it, for example, to provide you with a service. We’ll retain
your personal data for as long as we have a relationship with you.
It’s your personal data and you have certain rights relating to it.
You also have rights to:
You can exercise these rights at any time by emailing us. Please send your email to:
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, please get in touch. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.
Please send your email to:
FTM London is intended to be a safe space for FTM transgender people. We ask that researchers and journalists do not attend, except in pre-arranged circumstances. Similar restrictions are in place for photography. video and audio recording.